Privacy Policy - May 2018

Overview

This privacy policy sets out how MJ Howe & BA Howe, Trading as Compasses Joinery, uses and protects any information that you give Compasses Joinery either online or offline.

Compasses Joinery is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

Compasses Joinery may change this policy from time to time by updating this document. Any updates to this policy will be notified to you by email or post to ensure that you are happy with any changes. This policy is effective from 25/05/2018.

What we collect

We may collect the following information:

·      name

·      contact information including email address

·      demographic information such as postcode and address

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

·      Internal record keeping.

·      We may use the information to improve our products and services.

·      We may contact you by email, phone, fax or mail.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Sharing your personal data

Your personal data will be treated as strictly confidential. We will only share your data with third parties outside of Compasses Joinery for the purposes of supplying the services you purchased from us. For example, if one of our suppliers needs to deliver goods directly to your home.

We will not sell, distribute or lease your personal information to anyone else unless we have your permission or are required by law to do so.

How long do we keep your personal data?

We keep your personal data for no longer than reasonably necessary for a period of 7 years in case of any legal claims/complaints; for safeguarding purposes.

Your rights and your personal data

You have the following rights with respect to your personal data:

·      The right to request a copy of your personal data which we hold about you;

·      The right to request that we correct any personal data if it is found to be inaccurate or out of date;

·      The right to request your personal data is erased where it is no longer necessary for us to retain it;

·      The right to withdraw your consent to the processing at any time;

·      The right to request that we provide you with your personal data and where possible transmit that data directly to another company, (known as the right to data portability);

·      The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

·      The right to object to the processing of personal data, (where applicable);

·      The right to lodge a complaint with the Information Commissioners Office;

Further processing

If we want to use your personal data for a new purpose, not covered by this Privacy Policy, we will provide you with a new policy explaining this. Where and whenever necessary, we will seek your prior consent to the new processing.

Contact Details

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address below and we will promptly correct any information found to be incorrect.

MJ Howe & BA Howe Trading As Compasses Joinery

2 Riverside cottages 

Lowerstreet 

Stansfield 

Sudbury 

Suffolk 

CO10 8LS

Email: info@compassesjoinery.co.uk